KAAN&CO strives to send your order within 3 business days. Please note that some orders are sent by third parties. When ordering exclusive products, shipping and delivering-time may be prolonged. In such a case, KAAN&CO will inform you as soon as possible, make sure your contact details are correct.
You can always pick up your order on request in Amsterdam (city centre). This pick-up is free. Please make sure to contact us immediately after your order, so we can arrange the pick-up.
If you give false information on your order about your shipping address, KAAN&CO has the right to add the miscalculated shipping costs. If the customer doesn’t provide the correct address details within 48 hours, we have the right to cancel your order.
When in doubt about your order, don’t hesitate to contact us via email@example.com and/or a (WhatsApp) message on +31614888080. Include your order number, order date, ordered item(s) and contact details. Please take working hours into account.
KAAN&CO is part of Mrs. Anchelon. Important: All billing will state Mrs. Anchelon. We accept iDeal, PayPal and Credit Card. Transfers by bank are accepted, but items will only be sent after receiving the payment on our account. If you wish to make a bank transfer, please contact us by email. Cash payment is only possible in our store, opening in May 2016.