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Returns & exchanges

If you wish to return or exchange your item, please let us know within 7 days after receiving the product. You may return your item up to 14 days after receiving the product.

Returned goods must be in the same condition as when received. If KAAN&CO suspects the bought products have been used in such a way that decreases the value, KAAN&CO has the right to refuse your return or exchange.

When returning or exchanging an item, the shipment is paid by the customer. Returns and exchanges are the responsibility of the costumer. KAAN&CO will not compensate for returned packages lost in the return shipping.

Refunds will be processed within 30 days.

Return form



Order number:

Order date (dd/mm/yyyy):